Operations Supervisor - Drop Ship Inbound

Full Time
Northampton, Pennsylvania
Jun 18, 2025
On-site

Overview

The Operations Supervisor - Drop Ship Inbound is responsible for overseeing all aspects of the inbound operations related to our drop ship processes. This role involves managing relationships with suppliers, optimizing inbound logistics, ensuring timely and accurate inventory receipts, and leading a team to enhance operational efficiency. The ideal candidate will have a strong background in supply chain management and a proven track record in operations management, with a keen focus on process improvement and team leadership.

Key Responsibilities

Oversee and manage the entire drop ship inbound operations process

Establish and maintain effective relationships with suppliers to ensure timely deliveries

Develop and implement operational strategies to enhance efficiency and accuracy in order processing and inventory management

Lead and mentor a team of operations staff, promoting a culture of continuous improvement

Analyze operational metrics to identify areas for improvement and implement necessary changes

Collaborate with cross-functional teams, including procurement, merchandising, and customer service, to optimize overall supply chain performance

Monitor compliance with company policies, procedures, and industry regulations, ensuring adherence at all levels of the inbound operation

Compensation

$65k - $70k yearly

Benefits

  • Medical
  • Dental
  • Vision

Requirements

5+ years of experience in operations management, preferably in drop shipping or inbound logistics

Demonstrated experience in team leadership and project management

Proficiency in Microsoft Office Suite and warehouse management software

Skills

Strong understanding of supply chain and logistics management
Proficient in inventory management systems and ERP software
Excellent leadership and team management abilities
Effective problem-solving and decision-making skills
Ability to analyze data and implement process improvement strategies
Strong communication and interpersonal skills
Experience with vendor management and negotiation